Services and rates
The service is provided in the scope as expressed in the publicity brochures, web page and cruise documents. Ship operator company reserves the right to withdraw from the agreement, to change the schedules of the cruise, to suspend the proceeding on the voyage and the carrying, in the events of unexpected and extraordinary situations (such as the situations like the weather conditions, sea situation, unavailability of harbour facilities . etc) and Denizciler Turizm ve Denizcilik A.Ş. shall perform it's best efforts for the excellent application way of the cruise schedule. The company reserves the right to change the rates of the cruise and the carryings in the events of increase in fuel prices and unexpected changes in the foreign exchange rates. The customers have the right to cancel the cruise and to ask back for the carrying payments when the prices increases exceed 5% or a serious change takes place in the travel services. In such cases, there shall be no charge demand from the customer.

Boarding time
The passenger shall be on the seaport with his/her vehicle 1 (one) hour before the departure (boarding time for the ship) of the ship as the latest. The passengers who do not abide 'the on board time' shall lose their rights for the carrying services.